Terms of Service

Last updated October 14, 2026. Email The Market operates this service, and “we” and “us” mean Email The Market throughout. These pages describe how the service works and are not legal advice.

What you are buying

You are buying one email send. We take the listing details and photos you give us, lay them out in one of our templates, send you a proof, and after you approve it we send the email to agents in the market you chose, at the date and time you chose. That is the whole service. There is no account, no subscription and nothing that renews.

What we need from you

You supply the listing details, the photos, your contact information and your brokerage. By submitting them you confirm that you have the right to use them: that the photographs are yours or licensed to you, that the listing is one you are authorised to market, and that your name and brokerage are represented accurately.

We lay out what you send us. We do not verify listings, photographs or licensing, and we are not a party to any transaction that results.

The proof

Nothing sends until you approve the proof, and paying for it is how you approve it. If you never pay, nothing goes out and nothing is charged. If you ask for a change before your send time, email hello@emailthemarket.com and we will make it.

Cancelling

Cancel from your order page 24 hours or more before your send time and we credit the full amount towards your next send. Inside 24 hours the send cannot be cancelled. We do not issue refunds to the card; the cancellation policy has the detail.

What we do not promise

We tell you how many agents are on the market you picked, and we send to them. We do not promise a particular number of opens, clicks, replies, showings or sales, and no part of this service should be read as a promise about the outcome of your listing.

Email delivery is not something any sender controls end to end. An individual recipient's provider may filter, delay or reject a message for reasons outside our reach.

What you may not send

The service is for marketing a real property listing. You may not use it to send anything unlawful, anything deceptive about who you are or what you are offering, anything that infringes someone else's rights, or anything unrelated to a listing. We may decline to send material for any of these reasons and will tell you why.

Limits

Our liability for any claim arising out of a send is limited to the amount you paid for that send. Nothing here limits liability that cannot be limited by law.

Changes and contact

We may update these terms. The version on this page at the time you buy is the one that applies to that purchase. Questions go to hello@emailthemarket.com.